Early beta. What works today.

hiy is in early beta. Here is what you can use now, and where we are heading. Direction, not dates.

Works today. Live for every workspace.

  • A Support Agent on your site

    Answers from your own docs, in the visitor’s language, with sources they can open, and says so when your pages don’t cover it.

  • Hands over to your team

    The conversation comes with it: by email, as a Zendesk or Intercom ticket, or to your own webhook.

  • Learns from your answers

    Fix an answer or answer a question it couldn’t, once, and it uses your words from then on.

  • Where your customers ask

    A chat widget or a chat bar on your site, or inside your own product. An Expert Twin also gets its own page on hiy.ai.

  • Team Agents and Expert Twins

    Answers for invited colleagues from internal material, or your own expertise answering for you.

  • Trust built in

    An identity check before anything goes public, and an automatic handover to a person on safety topics.

Coming next. In no fixed order.

  • More places to answer, starting with email and WhatsApp.
  • Agents that look things up in the tools you already use.
  • Reports on what actually got resolved, not just answered.
  • A Sales Agent.