Start free. Grow when ready.
Support and Team Agents are part of Starter, with one 14‑day free trial per account.
Starter
$40/mo
Early Access opens soon. Until then, the 14-day free trial.
Support & Team Agents includedSupport AgentTeam Agent
Start free14-day free trial · No card needed
Not for sale yet: checkout is off until we switch it on. If your trial ends first, you keep Starter until it opens.
- 2,000 visitor messages a month, across all your agents
- 500,000 training words · 250 sources
Everything in Free, plus
- Support and Team Agents for your product and your colleagues
- Chat widget on your site
- Remove the “Powered by hiy.ai” credit
- Full conversation insights
- Laid-out answers — numbered steps drawn from the agent’s own words
- Which questions turned into leads, and which links were clicked
Free
$0forever
Your own Expert Twin.
Expert Twin includedExpert Twin
Make an Expert TwinNo card needed
- 300 visitor messages a month, across all your agents
- 10,000 training words · 5 sources
- Your public hiy.ai page with chat
- Citations and honest gaps — always
- Blog, YouTube, file and pasted‑text imports
- Follow-up capture, People list and CSV export
- Email digest and instant alerts, where email is set up
- Inline embed, hiy-branded
- Social cards for shared links
Need more capacity than this? Talk to our team.
Always includedCitations, the honest gap, the AI label and the report link are on every plan.
At its limit, it says so.
Neither plan sells overage, so a busy month can’t produce a surprise bill.
Do you ship to Canada?
This agent has reached its monthly message limit. Its allowance resets on 1 November.
The team can still reach you: leave your email and your question goes straight to them.
you@example.comSend to the team
Every question, plan by plan.
How many questions can it take?
Starter
2,000 visitor messages a month across all your agents, resetting on the 1st; your own test chat is never counted.
Free
300 visitor messages a month, counted the same way.
How much can it learn from?
Starter
500,000 training words across up to 250 sources.
Free
10,000 training words across up to 5 sources.
What happens when a month runs out?
Same on both plans
Your agent says it has reached its limit and when it can answer again, and any email form stays on screen; neither plan sells overage, so a busy month never brings a surprise invoice.
Where can the chat live?
Starter
Your page and the inline embed, plus the floating bubble.
Free
Your page on hiy.ai and an inline embed on your own site, but not the floating bubble.
How do the answers look?
Starter
Numbered steps are laid out as steps, built only from the agent’s own words.
Free
Plain text, as paragraphs.
Whose name is on it?
Starter
You choose in Appearance whether the credit stays; a lapsed plan puts it back.
Free
The “Powered by hiy.ai” line stays on your page and embed, and changes nothing a visitor is told about how an answer was made.
What can you see about the conversations?
Starter
Everything Free shows, plus the outcome view: which questions became leads, which links were clicked, and which sources answers lean on.
Free
Every follow-up lands in People and exports as CSV; on a Support Agent, a handover conversation always opens, on any plan.
What does it cost, and can you buy it today?
Starter
$40 a month, after a 14-day trial that starts when you make your first Support or Team Agent, or earlier if your Expert Twin went live first. It cannot be bought yet.
Free
Nothing, with no clock: you can stay on Free for good.
Is there an Early Access offer?
Starter
Early Access opens soon. Meanwhile, your first Support or Team Agent starts the 14-day free trial.
Free
Nothing: Free has no clock.
What is never on the price list?
Same on both plans
Citations, the honest gap, the AI label and the report link are on every plan, and so are the Verified badge and your full export; your content trains only your own agents.
Try it on your own docs. Start free; the paid plan is free for 14 days.
- 14-day free trial
- No card needed
- Paste a URL to start