How hiy compares with other AI support agents.
Side by side with 8 products people weigh against hiy, every fact from each product’s own pages, checked 16 October 2026. Where hiy is behind, the page says so.
Pick one to compare.
hiy vs Chatbase
A build-your-own AI support agent with its own helpdesk inbox, sold by message credits.
From $32/mo, billed yearly
hiy vs Intercom Fin
Intercom’s AI agent for chat, email and voice, priced per outcome, that can also act in your other systems.
$0.99 per outcome
hiy vs SiteGPT
A chatbot trained on your website, files and cloud docs, with a takeover for a live person.
From $39/mo, billed yearly
hiy vs DocsBot
Turns your documents and websites into chat agents for customers and staff, with actions and an API.
Free plan; paid from $49/mo
hiy vs Kapa.ai
A docs-focused AI assistant for developer-tool companies, as a widget, a Slack or Discord bot, or an MCP server.
Not published
hiy vs Inkeep
A platform for building AI agents for support and docs teams, open source or as a managed enterprise service.
Not published
hiy vs Tidio Lyro
The AI agent inside Tidio’s live chat, answering from your site’s content and passing hard chats to your staff.
Free plan; Lyro from $32.50/mo
hiy vs Crisp AI
Crisp’s helpdesk with an AI agent (Hugo), MagicReply and a copilot for your team, paid from AI credits.
Free plan; AI from $45/mo
All of them, on one table.
The short version of every page. Each product’s page has the full rows and the links they came from.
| Cheapest paid plan | Free plan | Shows its sources | Best for | |
|---|---|---|---|---|
| hiy | $40/mo | Not for a Support Agent; 14-day free trial | Yes, by default | teams who want answers their customers can check |
| Chatbase | From $32/mo, billed yearly | No; 7-day trial | Can show them | small teams that want one self-serve bot across many channels, WhatsApp and voice included |
| Intercom Fin | $0.99 per outcome | No; 14-day trial | Public sources only | mid-size and larger support teams, on Intercom or another helpdesk |
| SiteGPT | From $39/mo, billed yearly | No; 7-day trial | Pages it matched | small sites that want a quick support bot fed from many connectors |
| DocsBot | Free plan; paid from $49/mo | Yes | Yes, by default | small teams and developers who want many source types, an API and a free plan to start on |
| Kapa.ai | Not published | No; 14-day trial | Yes | developer-tool companies with large technical docs, code and API specs |
| Inkeep | Not published | Open source, self-hosted | Yes | enterprise support and docs teams that want custom, multi-agent setups |
| Tidio Lyro | Free plan; Lyro from $32.50/mo | Yes | “Read more” links | small online shops that want live chat and AI in one tool |
| Crisp AI | Free plan; AI from $45/mo | Yes, without AI | Not stated | small teams already running their chat and inbox on Crisp |
Checked 16 October 2026 from each product’s own pages. hiy’s plans are on the pricing page.
Try hiy on your own docs. Start free; the paid plan is free for 14 days.
- 14-day free trial
- No card needed
- Paste a URL to start