SiteGPT alternative: hiy vs SiteGPT.
Pick SiteGPT for small sites that want a quick support bot fed from many connectors. Pick hiy if you want answers tied to the passage they came from, a plain “I don’t know” when your docs run out, and that question handed to you.
We make hiy, so read this knowing that. Every SiteGPT fact here comes from its own pages, checked 16 October 2026.
Side by side, row by row.
Each SiteGPT cell says only what its own pages say. Where they’re silent, we don’t guess.
| SiteGPT | hiy | |
|---|---|---|
| Cheapest paid plan | Starter, $39/mo billed yearly or $59 monthly, with 4,000 messages a month on its smaller model. | Starter, $40/mo, flat: no overage and no per-resolution fee. |
| Free plan or trial | No free plan; a 7-day trial. | A 14-day free trial, no card needed, one per account. The free plan is for an Expert Twin, not a Support Agent. |
| Shows its sources | Can link the pages it matched; none for files. Can be hidden. | Yes, by default: an answer cites the passage it used, and a visitor can open it. On every plan; you can hide sources. |
| When the docs don’t cover it | A visitor can switch to a person with a button. | It says so plainly and, by default, offers to hand the question to a person. |
| Handing over to a person | One-tap takeover with iOS alerts on Growth and up; Zendesk on Scale and up; Crisp, Freshdesk and Zoho. | The visitor leaves an email and the conversation lands in your Inbox, or opens a ticket in Zendesk or Intercom. The question waits on Unanswered, where your answer becomes a correction. |
| What it learns from | Website URLs and sitemaps, YouTube, files, pasted text, Notion, Google Drive, Dropbox, OneDrive, Box and GitHub. | Your site’s pages by address, pasted text, PDF, Word and Markdown files, YouTube transcripts and lists. |
| Where it answers | A widget and a standalone link; Slack, Messenger, Google Chat, Crisp and Zendesk; WhatsApp as an add-on; an API. | A bubble, bar or inline chat on your own site, and the chat API. Email and WhatsApp are in test, and voice in a pilot, for some workspaces. |
Checked 16 October 2026 from:
Where SiteGPT is ahead.
hiy is new and small. If one of these is what you need, it’s the better pick today.
- Many more connectors: Notion, Google Drive, Dropbox, OneDrive, Box and GitHub.
- Content that refreshes itself, daily on Enterprise.
hiy and SiteGPT: what differs.
From each product’s own pages. Prices are theirs, as published.
- SiteGPT links the pages it matched; hiy cites the passage the answer used.
- hiy’s trial is 14 days; SiteGPT’s is 7.
- hiy has fewer connectors: pages by address, files, pasted text and YouTube transcripts.
Pricing side by side
- SiteGPT, Starter: $39/mo billed yearly, $59 monthly, 4,000 messages
- SiteGPT, Growth: $79/mo billed yearly, $129 monthly
- hiy: Starter, $40/mo, flat: no overage and no per-resolution fee.
Checked 16 October 2026 from sitegpt.ai/pricing and hiy.ai/pricing.
Where hiy is different.
What hiy is built around, whichever plan you’re on. Citations, the honest gap, the AI label and the report link are on every plan.
Answers show their source
An answer cites the passage it used, and a visitor can open it to check.
It says when it doesn’t know
When your material doesn’t cover a question, it says so rather than guessing, and offers a person.
Each miss is taught once
Handovers land in your Inbox. The question waits on Unanswered; answer it with Teach it and every similar question is covered.
One line on your site
Switch on Open on your site and paste one script tag, with no server. Signed-in visitors can get a token from your server instead.
Questions people ask first.
Is hiy a good SiteGPT alternative?
It is if what matters most is answers your customers can check: hiy cites the passage behind its answers, says so when your docs don’t cover a question, and hands that question to a person. SiteGPT is the better fit for small sites that want a quick support bot fed from many connectors.
How much does SiteGPT cost compared with hiy?
SiteGPT’s Starter plan is $39 a month billed yearly, or $59 month to month, and Growth is $79 yearly or $129 monthly. hiy’s Starter plan is $40 a month, flat, with a 14-day free trial and no card needed. What each plan includes, and how to start, is on the pricing page.
Does SiteGPT show where its answers come from?
SiteGPT’s docs say its widget can link the pages it matched, with no links for files or snippets, and you can hide them. hiy cites the passage behind its answers by default, on every plan, and a visitor can open it; an owner can hide sources.
Does SiteGPT have a free plan or trial?
No free plan; a 7-day trial. hiy: A 14-day free trial, no card needed, one per account. The free plan is for an Expert Twin, not a Support Agent.
How does SiteGPT hand a chat to a person, compared with hiy?
SiteGPT: One-tap takeover with iOS alerts on Growth and up; Zendesk on Scale and up; Crisp, Freshdesk and Zoho. hiy: The visitor leaves an email and the conversation lands in your Inbox, or opens a ticket in Zendesk or Intercom. The question waits on Unanswered, where your answer becomes a correction.
Try hiy on your own docs. Start free; the paid plan is free for 14 days.
- 14-day free trial
- No card needed
- Paste a URL to start