One engine, pointed three ways.

The same grounding, citations and honest “I don’t know”, pointed at three audiences.

Create your hiy How the engine works

hiy.ai/app · New

Your site

Paste your site or help centre. It fills in the rest.

docs.yoursite.comFind its pages

Kind

Support AgentAnswers customers on your site, from your docs.

Team AgentAnswers colleagues who sign in.

Expert TwinAnswers as you, on a public page on hiy.ai.

Three agents, side by side.

	Support Agent	Expert Twin	Team Agent
What it is	Support AgentYour product’s voice, answering customers from your docs.	Expert TwinA public, verified version of you, answering from your work.	Team AgentA private guide for invited colleagues to search internal material.
Speaks as	Support AgentThe product, never a person	Expert TwinYou	Team AgentYou
When it can’t answer	Support AgentSays so, and hands it to your Inbox	Expert TwinSays so, plainly	Team AgentSays so; decisions stay yours
Plan	Support AgentPart of Starter	Expert TwinFree, always	Team AgentPart of Starter

Support Agent. The product’s voice.

Who can reach it: Visitors with a token your site signs, or anyone on listed websites, where its knowledge counts as public.

See the Support Agent In the docs: Support Agents On the blog: Support Agents

With your token

yoursite.comExample

AI agent · may make mistakes

Can I export my invoices?

Yes. Open Billing, then Invoices, and press Export CSV.

Invoicesdocs.yoursite.com

Without one

hiy.ai/your-agent

hiy.ai

This hiy isn’t here.

The page you’re looking for doesn’t exist or isn’t public yet. Check the address — or make your own.

Expert Twin. You, in public.

Who can reach it: Anyone with the link. Indexed, unless you make it unlisted.

See the Expert Twin In the docs: your twins

hiy.ai/inesExample

Ines · Career coachAI twinVerified

Do you review CVs?

Yes. I read it line by line and send it back with tracked changes and a short note on what to fix first.

How I review a CVyoursite.com/blog

Team Agent. You, for your team.

Who can reach it: Invited email addresses only. Everyone else — search engines included — gets a 404, not a login wall.

See the Team Agent In the docs: Team Agents

hiy.ai/team-notes · signed inExample

What’s the travel expenses policy?

Book through the company travel account, and keep a receipt for anything you claim. Claims go in by the 5th of the next month.

Travel and expenses policyinternal

Can I book business class to Lisbon?

That’s my call to make, so I won’t approve it here. What the policy says: economy for flights under six hours.

Ask anything…

On every plan, and what comes next.

Compare the plans

Every plan, always: Grounding and honest gaps.
With Starter: Handovers to your Inbox, Zendesk or Intercom tickets if connected, and team invites.

One account carries all three.

Create your hiy

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Paste a URL to start