Install on Wix

Add your snippet as Custom Code on all pages, and your agent’s chat shows on every page.

Put it on your site

Copy your snippet

In Channels, open Chat widget, press Install on your agent’s row, then Copy snippet. Where to paste under it shows these steps when your site runs on Wix.

Where to paste on the Install tab, with Wix chosen and its stepsWhere to paste on the Install tab, with Wix chosen and its steps
Channels › Chat widget › Install
Open Custom Code

In your site’s dashboard, open Settings, then Custom Code under Development & integrations. It needs a connected domain.

Add Custom Code

Press Add Custom Code, paste your snippet and give it a name.

All pages, Body - end

Under Add Code to Pages choose All pages; under Place Code in choose Body - end.

Apply

Press Apply.

Good to know

  • Custom code needs a published site with a connected domain.
  • If you connect a different domain, Wix deletes your custom code; add it again.
  • A Support Agent shows here when Who can open it is Anyone on your sites: Wix can’t run the code signed-in visitors need. Open on your site

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